Delta Air Lines is one of the largest airlines in the United States, and travelers often need assistance with flight changes, baggage issues or trip planning. Knowing how to reach a live person quickly can make your trip less stressful. This article summarizes the main Delta Airlines customer‑service phone numbers in the U.S., explains why you might need each one and outlines the best ways to reach a live representative.
Why might you need to contact Delta?
- Flight changes or cancellations – If your travel plans change or your flight is delayed/cancelled, you’ll want to speak with an agent who can rebook you or provide a refund.
- Booking clarification – Some reservations (for example, multi‑city tickets or packages) can be tricky. An agent can confirm fares, seat assignments or special requests.
- Refunds and compensation – Refund status for cancelled flights, eCredits or compensation for disrupted travel are handled by specific departments.
- Baggage problems – Lost, delayed or damaged baggage should be reported immediately to Delta’s baggage line.
- Accessible travel services – Travelers with disabilities can request assistance, accessible seating or service‑animal arrangements through Delta’s dedicated accessible‑services desk.
- SkyMiles or loyalty inquiries – SkyMiles members may need help with account numbers, miles credit or Medallion upgrades.
How to speak to a live person
Delta’s general reservation number 800‑221‑1212 is staffed 24/7 for new or existing reservations. When you call, the automated system will prompt you to select options. To reach a live agent more quickly:
- Listen to the voice prompts and select the category that best matches your issue (e.g., “existing reservation” or “flight status”).
- If asked for your itinerary number but you don’t have it, you can often bypass by saying “representative,” “agent” or pressing 0 repeatedly until you are transferred to a person. Having your confirmation number or SkyMiles account handy will speed things up.
- For Medallion® members, the Fly Delta mobile app provides a dedicated phone line.
Delta Airlines contact numbers in the United States
Below is a summary of the main telephone numbers you can call depending on your needs. All numbers are toll‑free unless otherwise noted. Hours are Eastern Time (ET) unless specified.
| Purpose / Department | Phone number | Availability & notes |
|---|---|---|
| General reservations & sales | 800‑221‑1212 | Primary number for new or existing reservations; available 24 hours/day, 7 days/week. |
| SkyMiles members | 800‑323‑2323 | For account questions, miles credit or elite upgrades. |
| Flight information | 800‑325‑1999 | Automated flight status information. |
| International reservations (calling from the U.S.) | 800‑241‑4141 | 24/7 service for tickets originating outside the U.S. and Canada. |
| Refund status | 800‑847‑0578 | 8 a.m.–7 p.m. ET, Monday‑Friday. |
| Baggage (lost, delayed or damaged) | 800‑325‑8224 | 6:00 a.m.‑12:00 a.m. ET, 7 days/week. |
| Accessible travel services | 404‑209‑3434 | Assistance for passengers with disabilities; dial 711 for TTY relay. |
| Delta Vacations packages | 800‑800‑1504 | Phone support 6 a.m.‑8 p.m. CT; messaging until 11 p.m. CT. |
| Delta gift cards (airfare reservations) | 800‑225‑1366 | For booking flights with gift cards. |
| Hotels booked through Delta | 866‑202‑1813 | 24/7 assistance for hotel reservations. |
| Car rentals booked through Delta | 844‑357‑5138 (Alamo); 800‑654‑4173 (Dollar/Hertz/Thrifty); 855‑266‑9565 (Enterprise); 877‑222‑9058 (National) | 24/7; call the relevant partner listed when you reserved your car. |
| Comments or complaints (post‑travel) | 800‑455‑2720 | Corporate customer care for feedback after your trip. |
Other ways to contact Delta
- Live chat / messaging – Use the Fly Delta mobile app or the “Message Us” option on Delta’s help page to chat with an agent in real time.
- Email / online forms – For refunds, compensation or post‑travel complaints, use Delta’s online forms in the “Comment & Complaint” section.
- Social media – Send a direct message to @Delta on X (formerly Twitter) or Delta’s Facebook page.
- Postal mail – Write to Delta Air Lines, Inc., Customer Care, P.O. Box 20980, Department 980, Atlanta, GA 30320‑2980.
Tip: To minimize wait times, avoid calling during peak periods (Monday mornings and Friday evenings). Mid‑week mornings often have shorter hold times.